Tracking ID will be provided to you once released to carrier. A fantastic instrument, easily challenging 4000+ vintage acoustic guitars currently sold in USA. Items are typically shipped within one day of order, if not sooner. This guitar was handmade in the late 70s by Morris at their Matsumoto workshop in Japan. We define Japanese Vintage guitars as those from 20 to 36 years old. We offer this service primarily for overseas collectors but it is open for all who play and love these old guitars. Items are shipped with insurance, and signature required. JV-Guitar is a special site for those who love Japanese vintage guitars such as GRECO, YAMAHA, TOKAI, ESP, FERNANDES, ARIA, FENDER/JAPAN etc. You can message us, chat with us via our main site, or via email is very important to ensure our team has approved your return before shipping the item back.Īll items are carefully packed and shipped via the following shipping providers: Recently setup and serviced in house so it plays, feels and sounds great. Ultimately, you will want to contact us about your item to get the preferred return shipping address. This vintage 1981 Greco PB-450 bass is supercool and sounds great for its age. On a preference-based return, typically the buyer would be responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier. If the item you purchased arrived damaged by shipping, and you reported the issues to us within 7 days of delivery, we would be responsible for the return shipping costs. Who is responsible for return shipping costs? Once the item is back in our warehouse's possession, your refund should be initiated in 48 hours. Once approved, ship the item back to our warehouse (unless a partial refund or other arrangements were discussed). photos, video) of any issues once they are encountered and email us with that a refund on the order.Īllow us 24-48 hours to respond to any request. What are the steps of getting a refund/return started?
We need you to contact us first, as the majority of issues are resolved between discussing with our team.Īnything outside of that 7-day window, or a situation that is not damaged/not as described, does not apply to the policy.Īs far as manufacturer warranties, that would be dependent on the item itself, and what each item and manufacturers offers with each specific listing.
If anything arrives damaged or not as described, you just need to contact us within 7 days of delivery with documentation of the issues. All purchases on the site are backed by our 7 Day Buyer Protection.